How We Operate

CCV Group Ltd is a UK-registered company operating prize competitions and trading card vending machines. We are based in Kirkcaldy, Scotland, and serve customers across the United Kingdom.

CCV Group Ltd operates prize draws with paid and free postal entry routes, subject to the applicable competition terms. Participation is open to UK residents aged 18 and over.

Each competition has a clearly stated maximum number of entries and a draw date. When all entries are sold before the draw date, the draw takes place at the point of sell-out. If entries remain unsold on the draw date, the draw proceeds as scheduled.

Winners are selected using a documented random selection process. The winning ticket number and winner name are recorded. Draw results are available on request by emailing [email protected].

CCV Group Ltd does not extend draw deadlines except in genuinely exceptional circumstances (for example, a bereavement or serious illness affecting the prize). Any extension is communicated to all entrants.

Every competition states the maximum number of entries before it opens. This number does not change once the competition is live.

Per-person entry limits are set on each competition and enforced at checkout. No single customer can purchase more than the stated limit for any one draw.

These limits are in place to keep draws fair and to prevent any one entrant from gaining an unfair advantage.

Every CCV Group Ltd prize competition can be entered for free by post. No purchase is required to participate.

Free postal entries are treated identically to paid entries in the draw. There is no difference in the chance of winning between a paid entry and a free postal entry.

Full instructions for free postal entry are on our Free Postal Entry page.

CCV Group Ltd competitions offer both a paid entry route and a free postal entry route. The free postal entry route is available alongside the paid route and is treated equally in the draw — there is no difference in the chance of winning.

CCV publishes full Competition Terms and a dedicated Free Postal Entry page setting out how both routes operate. CCV Group Ltd is responsible for operating its competitions in accordance with applicable UK law, including the Gambling Act 2005.

All competitions are open to UK residents aged 18 and over only. CCV Group Ltd reserves the right to request proof of age and to void entries where age requirements are not met.

CCV Group Ltd complies with UK consumer protection law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

CCV Group Ltd collects personal data only as necessary to operate competitions, process orders, and comply with legal obligations. We do not sell personal data to third parties.

You have the right to access, correct, or request deletion of your personal data at any time. Contact us at [email protected] to exercise these rights.

Full details of what data we collect, why, and how long we retain it are in our Privacy Policy.

Prize competitions should be entered for entertainment. Only spend what you can comfortably afford to lose. CCV Group Ltd is not a gambling operator, but we take responsible participation seriously.

If you feel your participation is becoming a problem, please stop entering and seek support. Resources are listed on our Responsible Play page.

CCV Group Ltd does not target vulnerable individuals and will not accept entries from persons who have self-excluded.

If you have a question about any competition, draw result, or your account, contact us at [email protected]. We aim to respond within 5 working days.

If you are unhappy with any aspect of our service, our Complaints Procedure sets out how we handle complaints and the timescales you can expect.