Privacy Policy

1. Who We Are

CCV Group Ltd is a company registered in Scotland (Company No. SC895337), with a registered address at Unit 16 Midfield Drive, Kirkcaldy, Fife, KY1 3LW. We operate as a commercial vending machine operator. This Privacy Policy explains how we collect, use, store and protect personal information submitted through our website and enquiry forms.

2. Information We Collect

We collect personal information when you submit a location application, complete our contact form, submit a support report, or contact us directly. This may include: name, business name, email address, telephone number, business address, postcode, and details about your venue or enquiry.

3. How We Use Your Information

We use the information you provide to assess your location application, respond to your enquiry or support request, manage our commercial relationships with location partners, and comply with our legal obligations. We will not use your information for any other purpose without your consent.

4. Legal Basis for Processing

We process your personal information on the following legal bases: legitimate interests (to respond to enquiries and assess potential commercial partnerships); consent (where you have provided explicit consent via our forms); and contract (where processing is necessary to perform a commercial agreement).

5. How Long We Keep Your Information

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Location application data is retained for the duration of any commercial relationship and for a reasonable period thereafter.

6. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. We may share information with service providers who assist us in operating our business, subject to appropriate data protection agreements. Form submissions and enquiries are processed via GoDaddy's Inbox platform, which acts as a data processor on our behalf.

7. Your Rights

Under UK GDPR, you have the right to access, correct or delete your personal information, object to or restrict processing, and withdraw consent at any time. To exercise any of these rights, please contact us at admin@ccvgroupltd.co.uk.

Contact: admin@ccvgroupltd.co.uk

8. Cookies

Our website uses cookies. Please see our Cookie Policy for full details.

See our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.

10. Complaints

If you have concerns about how we handle your personal information, you may contact the Information Commissioner's Office (ICO) at ico.org.uk.

Visit ico.org.uk.