Acceptable Use Policy
This Acceptable Use Policy sets out the rules governing use of the CCV Group Ltd website at ccvgroupltd.co.uk and all associated services. By using our website you agree to comply with this policy.
1. About This Policy
This policy is published by CCV Group Ltd, a company registered in Scotland, whose registered address is Unit 16 Midfield Drive, Kirkcaldy, Fife, KY1 3LW.
This policy applies to all users of our website, whether you are browsing, entering competitions, purchasing products or using any other feature we provide. It should be read alongside our Website Terms of Use, Competition Terms & Conditions and Privacy Policy.
We may update this policy at any time. Continued use of the website after an update constitutes acceptance of the revised policy. The date at the top of this page reflects the most recent revision.
2. Permitted Use
You may use the CCV Group Ltd website for the following purposes:
- Browse and use the website for its intended purposes — viewing competitions, entering prize draws, purchasing products and accessing information about CCV Group Ltd.
- Submit competition entries, place orders and make payments through the website's designated processes.
- Contact CCV Group Ltd using the contact form or email address provided for legitimate enquiries.
- Share links to pages on this website on social media or other platforms for non-commercial purposes.
- Access the website using automated tools solely for the purpose of indexing content for a public search engine, provided you comply with our robots.txt file.
3. Prohibited Use
The following uses of the website are strictly prohibited. Breach of these prohibitions may result in immediate suspension of access, cancellation of entries or orders, and may be reported to relevant authorities.
Fraudulent or deceptive conduct
- Submitting false, misleading or fraudulent competition entries or orders.
- Impersonating any person or entity, or misrepresenting your identity or affiliation.
- Using stolen, cloned or unauthorised payment details.
- Attempting to circumvent per-person entry limits by using multiple identities, email addresses or payment methods.
Unauthorised access and interference
- Attempting to gain unauthorised access to any part of the website, server, database or associated systems.
- Probing, scanning or testing the vulnerability of the website or any network connected to it.
- Introducing viruses, trojans, worms, logic bombs or other malicious or harmful material.
- Attempting to disrupt, degrade or interfere with the website's availability or performance (including denial-of-service attacks).
- Bypassing or circumventing any security measure, access control or authentication mechanism.
Scraping and automated misuse
- Using automated scripts, bots or crawlers to scrape, harvest or extract data from the website for commercial purposes without our prior written consent.
- Submitting competition entries or orders using automated tools, scripts or bots.
- Generating artificial traffic or engagement with the website.
Harmful or unlawful content
- Transmitting any content that is unlawful, defamatory, obscene, offensive, threatening, harassing or discriminatory.
- Uploading or transmitting any content that infringes the intellectual property rights of any third party.
- Using the website to send unsolicited commercial communications (spam).
Misuse of competition processes
- Entering competitions on behalf of another person without their knowledge and consent.
- Entering competitions if you are not eligible to do so (e.g. under 18, not a UK resident, or an excluded person).
- Attempting to influence, manipulate or interfere with the draw process.
- Making false claims about winning a prize or about the outcome of a draw.
4. Intellectual Property
All content on this website — including text, images, graphics, logos, competition materials and software — is owned by or licensed to CCV Group Ltd and is protected by UK and international intellectual property law.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display or exploit any content from this website for commercial purposes without our prior written consent.
You may print or download content from this website for your own personal, non-commercial use only.
5. Content You Submit
Where you submit any content to us — including competition entries, contact form messages or any other communication — you confirm that:
- The content is accurate and not misleading.
- You own or have the right to submit the content.
- The content does not infringe any third-party rights.
- The content does not contain any material that is unlawful, harmful, offensive or otherwise in breach of this policy.
CCV Group Ltd reserves the right to remove or refuse any submitted content that we reasonably believe breaches this policy or any applicable law.
6. Consequences of Breach
If we determine, in our reasonable opinion, that you have breached this Acceptable Use Policy, we may take any or all of the following actions without notice:
- Immediately suspend or permanently terminate your access to the website.
- Cancel any competition entries submitted in breach of this policy, without refund.
- Cancel any orders placed in breach of this policy.
- Disclose your identity and relevant information to law enforcement authorities or other relevant third parties.
- Take legal action against you for reimbursement of costs and losses arising from the breach.
- Report the breach to relevant regulatory or law enforcement authorities.
7. Linking to Our Website
You may link to our homepage or any publicly accessible page on our website, provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not frame our website within another website without our prior written consent.
We reserve the right to withdraw linking permission at any time without notice.
8. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. CCV Group Ltd has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Linking to a third-party website does not constitute an endorsement of that website or its content.
9. Reporting a Concern
If you become aware of any use of our website that you believe breaches this policy, or if you wish to report any content that you consider unlawful or harmful, please contact us at [email protected] with the subject line: Acceptable Use Concern.
We will investigate all reports and take appropriate action where necessary.
10. Governing Law
This Acceptable Use Policy is governed by and construed in accordance with the laws of Scotland. Any dispute arising from this policy shall be subject to the exclusive jurisdiction of the Scottish courts. Nothing in this policy affects your statutory rights as a consumer under UK law.
Solicitor review pending. This Acceptable Use Policy has been prepared for CCV Group Ltd and is awaiting review by a qualified Scottish solicitor before paid draws go live. It should not be relied upon as legal advice.